Samsung Smart TV USB not working
“I have a Samsung USB 128GB flash drive stored with some MP4 videos and MP3 music. When I connect theUSB stick on my Samsung Smart TV, the USB is detected but I can neither play MP4 from USB, nor playmusic on the TV. I unplug and re-plug the USB to TV only to find it cannot be recognized even. Iconnect the Samsung USB to my Windows computer to see if the USB alive. The good thing is it can berecognized by Windows OS and all data are intact. But what’s wrong with my Samsung Smart TV? Anyhelp would be appreciated.”
Feel familiar with described situation? You may also not strange to No Content Found in Samsung TVnow and then. Why would that happen and how do you get out of those troubles?
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Why Samsung TV won’t recognize USB flash drive?
No matter Samsung USB won’t be recognized or not working in Samsung TV, following reasons could bethe main obstacles. See if you’re in one of them.
- Connect USB device to Samsung TV with a USB extension cable. The Samsung TV may not be ableto recognize your USB drive or read files on the device if it is connected in that way. USBflash drive should be connected to Samsung TV via its USB port directly.
- There are multiple USB drives connected to Samsung TV. In that case, the TV may not be ableto recognize some or all the drives.
- Too many files and folders on USB drive, so some files cannot be opened. The maximum numberof files and folders saved on a USB storage should be less than 4000 (Full HD TVs) and 8000(QLED and SUHD TVs). If the number exceeds, delete some files and try again.
- Incorrect file system of USB storage. In general, QLED and SUHD TVs support FAT, exFAT, andNTFS file systems, while Full HD TVs supports NTFS (read only), FAT32 and FAT16. Therefore, youneed to perform Samsung TV USB drive formatting.
- The list of files is corrupted or a file in the list is not played. Under that situation, youneed to format the USB flash drive completely and place another files to try again.
After acquiring possible reasons for USB not working on Samsung Smart TV, you may know how to solvesome troubles by yourself. Following paragraphs provide two back up plans if you find problemunsettled. Let’s get to know them one by one.
How to solve USB drive not working on Samsung Smart TV?
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To solve the problem, you can start from two aspects, USB flash drive and Samsung TV itself. It issuggested to try USB formatting in the first place. If there is nothing wrong with it, try thesecond method.
Format Samsung TV USB flash drive properly
To make flash drive usable on Samsung Smart TV, you can format it completely. AOMEI Partition AssistantStandard is a free Samsung USB format tool that allows you to format both Samsung TV USB flashdrive and other brands USB drive you used for the TV to desired file system, such as exFAT, FAT32,NTFS, Ext2 and Ext3. Free download to have a try.
1. Connect the USB drive to a Windows machine (Windows 10/8.1/8/7/XP/Vista supportable). Install andrun AOMEI Partition Assistant on that computer.
2. Right click the flash drive and select Format Partition.
3. At this page, specify Partition Label, choose File System accordingly and selectCluster Size if you want to.
4. Confirm the result and then click Apply > Proceed to executeformatting.
Tips: All data will be lost on the USB drive, so it is suggested to backup files toa safe place. And then, restore the data to USB after formatting.
Factory reset Samsung TV
If you find it is not the problem of connected USB drive, you may need to consider reset Samsung TVto factory state. Please note that this behavior revert all settings to factory default, includingpicture and sound settings, channel menu settings, clock and timer settings, etc. so think twicebefore you leap.
1. Power On Samsung TV and press the Menu button on the TV remote control.
2. Select Support > Self Diagnosis and navigate toReset and press Enter on your remote control.
3. The TV will ask for a Security PIN. The default code will be 0000. Then, clickYes to confirm the operation.
Tips: The Samsung TV may turn off and on several times.
Conclusion
When you find Samsung TV won’t play MP4 from USB drive, you may access the MP4 from Media instead ofplay it from USB directly. Anyway, to solve Samsung Smart TV USB not working, different situationsneeds different solutions. In addition, AOMEI Partition Assistant is all around partition managerthat can fix Windows10 not recognize 4TB hard drive issue.